Make it count
every company is now expected to be a software company, yet 70% of organisational transformation programs fail.
Having the right operating model is fundamental to transformation success
organizations can’t maintain most of their existing operating models and behaviors, and hope to drive the level of innovation and value that they are depending on for ongoing success.
Our background is in building and transforming organisations to become customer-centric through leveraging product, design and agile frameworks.
We work with enterprise companies and start-ups to unlock innovation and deliver customer value, by aligning leadership teams around critical outcomes, and empowering teams to solve valuable problems within that context.
Read more about how we’ve helped a financial services organization transform, align its organization and realize its strategic ambition. Or read about our tips for reviewing your transformation program.
Our Philosophy
Operating Models are a continually evolving ecosystem.
They involve all levels and functions within an organisation.
We help organisations succeed with their transformation goals by helping them evolve their operating model:
• Ways of working - what cultural norms shape how people collaborate? How do leaders establish outcomes, provide context and interact with their teams?
• Structure - what’s the framework for collaboration across disciplines?
• Decision making - how are priorities decided upon and decisions made within the company around what problems to solve and how to solve them?
• Capabilities - how are processes, people, and technology combined to execute the work? How are practices matured? How do you attract and retain talent?
These components have to work together - in isolation, companies won’t see the value they expect.
our principles
holistic
We look at your organisation’s operating model with you to identify which parts need to evolve to set you up for strategic success.
collaborative
Together is better. We partner with you to co-create a target operating model with the leadership team and practitioners.
data-INFORMED
Our engagements start with discovery to observe how you work today to make informed decisions on how best to transform. We test and learn to iterate a working solution together.
hands-on
No bait and switch here. We created Heath & Sea to give you access to expert consultants with hands-on practice, leadership and transformation experience.
tailor-made
We don’t believe in copying this model, or that company. We understand your goals, needs and context to develop a fitting solution together.
enabling
We don’t stop at PowerPoint decks. We are here to create change with you and implement the future state together. We coach leaders and teams in adopting new ways of working, planning and collaborating.
In our combined 50+ years experience, we’ve worked at, and with, some amazing companies:
If you’d like to explore how we can work together, let’s chat.
“What makes Teresa and Martina so effective is that they are excellent organizational designers, cultural change agents, and coaches for both executives and teams. Each has delivered enterprise value through hands on delivery of digital first solutions. In short, they are excellent teachers who also know how to fish. Transformation is in their DNA.”
— Jerry Young, Director Product Management, UCSF Health